Shipping + delivery

Nationwide Delivery $12 NZD.
Free shipping on orders over $200
Below are the usual delivery time frames, we ship all orders within 24-48 hours Monday to Friday. Orders placed after 3pm daily will be processed the next working day.
Please note we cannot guarantee arrival on a particular date. The only gifts that can be are Hawke's Bay fresh flower deliveries. Our date selector for gifts is only a indication.
North Island: 1-3 working days usually 
South Island: 2-4 working days usually
Rural Delivery: Please allow an additional 1 working days for delivery. 
GUIDELINE ONLY. Sometimes the post takes longer due to many things. Please allow extra days as NZ post may sometimes have hold ups that are out of our control. Parcels always show up in the next few days. Please ring us to check for you.
Tracking information can be found on the NZ post link we send you however sometimes with delays from NZ post this information does not show up straight away. Please ring us and we can check up on your parcel for you. 
Hawke’s Bay local delivery for fresh flowers are hand delivered by us. Your order will be delivered on your selected date. If you do not specify on the date picker in the cart we will deliver the following day from order. Or if you require anything more specific please give us a ring or email to organize and we will do our best! 
Hours of delivery will be between 10-5 Monday to Friday. If you require weekend delivery please contact us on 0276006144 or
You are welcome to collect from our store. Select this option at check out. 
Hours are between 9.30-3pm mon-fri. Saturday 10-2. Please write in the notes section what day/time you will collect.
If your parcel arrives damaged please report this within 24 hours. All original packaging must also be kept so we can make a claim on your behalf with the courier and arrange a replacement if the claim is successful.
All no-delivery’s must be reported within 10 day of dispatch. This is so we can make a claim on your behalf with the courier and arrange a replacement if the claim is successful.
For any other queries please email or phone us. We are happy to help and way we can. OR 0276006144